AI-powered care coordination & navigation
KnowMediQ connects patients, family caregivers and healthcare teams through AI-powered follow-up, care navigation and coordinated next steps — helping make sure the next step in care actually happens.
Choose your path
For healthcare organizations
Keep patients connected between encounters with AI-powered follow-up, care navigation and coordinated escalation, with multilingual capabilities expanding progressively. Help your team see what is happening between visits — and focus human attention where it is needed most.
Explore AI Care ConciergeFor families & caregivers
Find trusted healthcare and home-care professionals, coordinate services and stay connected throughout a loved one’s care — supported by a professional network whose members collectively speak 7+ languages and secure communication for authorized caregivers.
Find Care & SupportThe between-visit gap
A prescription is filled, changed or missed. Symptoms improve or evolve. A referral needs to become an appointment. A family caregiver steps in. Questions arise after the patient has already left.
These moments shape what happens next, yet healthcare teams often have limited visibility into them.
KnowMediQ helps keep those moments connected.
AI Care Concierge
AI-powered patient follow-up and care coordination designed to help healthcare teams stay connected to what happens between visits.
01
Stay connected with patients after important care moments.
02
Keep patients, authorized caregivers and care teams aligned around what happens next.
03
Surface what may require human attention and keep next steps moving.
How it works
KnowMediQ reaches out at the right point in the patient journey.
The conversation identifies symptoms, adherence concerns, questions or barriers.
The patient receives guidance while the appropriate people stay connected.
Important issues reach the care team with the context needed to act.
Healthcare organizations
Follow up after medication changes, identify adherence concerns or new symptoms and help pharmacists focus on patients who need attention.
KnowMediQ for PharmaciesExtend follow-up between appointments, reinforce next steps and improve visibility when something changes.
KnowMediQ for ClinicsDeliver structured patient engagement, with multilingual capabilities designed to expand progressively as the product evolves.
KnowMediQ for Patient Support Programs
Families & caregivers
Finding care is only one part of supporting a loved one. KnowMediQ helps families connect with trusted healthcare and home-care professionals, coordinate services and remain connected as care evolves.
With the patient’s consent, authorized family caregivers can use a secure communication channel to stay connected with providers and remain informed — even when they cannot always be there in person.
Less coordinating. More time to be family.
Find Care & SupportDigital coordination + real-world care
When hands-on support is needed, KnowMediQ can help families access vetted professionals within our service areas — including home support, nursing and other healthcare services. This connection between digital coordination and real-world care is at the heart of how KnowMediQ was built.
Explore Healthcare & Home-Care ServicesValidation
KnowMediQ began by supporting families directly and learning where coordination becomes difficult outside the clinical encounter. Today, those insights are helping shape our AI Care Concierge and our work with healthcare organizations.
We are building and validating KnowMediQ around the way care actually happens.
Supporting families directly
Building a vetted care network
Signing a community-pharmacy pilot
Validating the AI Care Concierge in real-world care workflows
Founder story
Margarettha Pierre, MSc Founder & CEO
KnowMediQ was founded by Margarettha Pierre, MSc, a biomedical scientist and clinical research leader with more than 15 years of experience across international clinical programs. Her experience supporting her own family also revealed how much patients and caregivers are expected to manage once they leave the clinical encounter.
Our Story